Privacy Policy
ENEX Civils
Last updated: 02/01/2026
Introduction
ENEX Civils (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.
For the purposes of UK data protection law, ENEX Civils is the data controller responsible for your personal data.
Information We Collect
We may collect and process the following personal information:
Information you provide to us:
- Name
- Email address
- Telephone number
- Company name
- Job title
- Postal address
- Project details and requirements
- Any other information you include in correspondence with us
Information collected automatically:
- IP address
- Browser type and version
- Operating system
- Pages visited on our website
- Time and date of your visit
- Referring website
- Cookie data (see our Cookie Policy below)
How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide information you have requested
- To provide quotations and proposals for our services
- To deliver our services and manage our contractual relationship with you
- To communicate with you about projects and services
- To send you marketing communications where you have consented to receive them
- To improve our website and services
- To comply with legal and regulatory obligations
- To protect our legitimate business interests
Legal Basis for Processing
We process your personal data on the following legal grounds:
Consent – Where you have given us clear consent to process your personal data for a specific purpose, such as receiving marketing communications.
Contract – Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate interests – Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights and interests. This includes responding to enquiries, improving our services and maintaining business relationships.
Legal obligation – Where processing is necessary to comply with a legal obligation.
Sharing Your Information
We do not sell, rent or trade your personal information to third parties.
We may share your personal data with:
- Our employees and team members who need access to perform their duties
- Professional advisers including accountants, lawyers and insurers
- IT service providers who support our systems and website
- Subcontractors and suppliers where necessary to deliver our services
- Regulatory bodies and authorities where required by law
Any third parties who process personal data on our behalf are required to implement appropriate security measures and process data only in accordance with our instructions.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.
For enquiries that do not proceed to a contract, we typically retain your information for [2 years] from our last contact with you.
For contractual relationships, we retain project-related information for [6 years] after completion of the contract to comply with legal and regulatory requirements.
Marketing preferences are retained until you withdraw your consent.
Your Rights
Under UK data protection law, you have the following rights:
Right of access – You can request a copy of the personal data we hold about you.
Right to rectification – You can ask us to correct inaccurate or incomplete information.
Right to erasure – You can ask us to delete your personal data in certain circumstances.
Right to restrict processing – You can ask us to limit how we use your data.
Right to data portability – You can request a copy of your data in a machine-readable format.
Right to object – You can object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent – Where we rely on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.
Marketing Communications
We may send you marketing communications about our services where you have consented to receive them or where we have a legitimate interest in doing so.
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in any marketing email
- Contacting us using the details below
Opting out of marketing will not affect communications related to ongoing projects or contractual matters.
Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
Essential cookies – Required for the website to function properly. These cannot be disabled.
Analytics cookies – Help us understand how visitors use our website. We use [Google Analytics / other provider] to collect anonymous usage data.
Marketing cookies – Used to deliver relevant advertising and track the effectiveness of our marketing campaigns.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction or damage.
These measures include:
- Secure servers and encrypted connections
- Access controls limiting who can view personal data
- Regular security reviews and updates
- Staff training on data protection
Whilst we take all reasonable steps to protect your information, no data transmission over the internet is completely secure. We cannot guarantee the security of data transmitted to our website.
International Transfers
Your personal data is primarily processed within the United Kingdom. If we transfer data outside the UK, we will ensure appropriate safeguards are in place to protect your information in accordance with data protection law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any websites you visit.
Children’s Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.
We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:
ENEX Civils
Address:
Email: info@enex.com
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us in the first instance.
End of Privacy Policy
