Enex Civils
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Privacy policy

How we handle the personal information you share with us.

Last updated: 28 April 2026

This privacy policy explains how Enex Civils ("we", "us", "our") collects and processes personal information when you visit www.enexcivils.com or get in touch with us. We are committed to protecting your privacy and handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Enex Civils is a specialist civil engineering, groundworks and utility infrastructure contractor based in Bristol, United Kingdom. For any privacy-related queries, contact us at enquiries@enexcivils.com.

2. Information we collect

We only collect information you choose to share with us. This includes:

  • Enquiry information submitted through our contact form: name, company, email address, telephone number, project location, enquiry type, and the contents of your message.
  • Email correspondence sent to enquiries@enexcivils.com or to any other published email address.
  • Basic technical information such as your IP address, browser type, device type, and the pages you visit, recorded in standard server access logs for security and troubleshooting purposes.

3. How we use your information

We use the information you provide to:

  • Respond to your enquiry, provide quotations, and coordinate any subsequent project discussions.
  • Maintain a record of correspondence in case it is needed for the project, contractual obligations, or future reference.
  • Keep our website secure and operating reliably.

We do not use your information for marketing without explicit consent, and we never sell your information to third parties.

4. Legal basis for processing

Under UK GDPR, our lawful bases for processing your information are:

  • Legitimate interest, in responding to enquiries you have initiated.
  • Performance of a contract, where your information is needed to prepare or carry out works for you.
  • Legal obligation, where retention or disclosure is required by law.

5. How your information is stored

Information you submit through the contact form is delivered to our enquiry inbox via Web3Forms, a third-party form-handling service. Web3Forms acts as a data processor on our behalf and complies with applicable data protection laws. Their privacy policy is available at web3forms.com/privacy.

Once received, enquiry data is stored in our email system and, where relevant, in our project records. We retain enquiry data only as long as is necessary for the purpose for which it was collected, typically up to seven years after the last contact, in line with industry record-keeping practice.

6. Third-party services

The website uses the following third-party services:

  • Web3Forms, for processing contact form submissions.
  • Google Fonts, for typeface delivery. Fonts are loaded from Google's content delivery network and may collect basic technical information per Google's privacy policy.

We do not currently use analytics tracking, advertising cookies, or social media trackers on this website.

7. Cookies

This website does not set marketing or analytics cookies. The only cookies that may be present are essential cookies set by your browser or by the third-party font service noted above.

8. Your rights

Under UK GDPR you have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate information.
  • Request deletion of your information, subject to any overriding legal obligation.
  • Object to or restrict our processing of your information.
  • Request a copy of your information in a portable format.
  • Lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe we have not handled your information appropriately.

To exercise any of these rights, contact us at enquiries@enexcivils.com. We will respond within one calendar month.

9. Security

We take reasonable technical and organisational measures to protect your information from accidental loss, unauthorised access, alteration or disclosure. The website is served over HTTPS with valid TLS certificates, and contact form submissions are transmitted over secure channels.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Significant changes will be communicated through this page.

11. Contact

If you have any questions about this policy or how we handle your information, please contact us:

Enex Civils